ISO 9001:2000 certification is just the start. A comprehensive quality assurance system guarantees that only defect-free parts and components are delivered to you.
This includes the following:
· Tool design verification and validation
· Incoming material inspection
(this includes the steel hardness & certification, standard components and etc)
· In –process inspection
(all electrodes, inserts and accessories)
· Tool trial samples inspection
(ISIR report will be sent together with the samples)
· Final evaluation and inspection before delivery
· Incoming material inspection
(this includes the steel hardness & certification, standard components and etc)
· In –process inspection
(all electrodes, inserts and accessories)
· Tool trial samples inspection
(ISIR report will be sent together with the samples)
· Final evaluation and inspection before delivery
Quality goals:
· Tool trial date to be 99% on time, delay of the T1 date no longer than 3 working days
· Customer complaints to be less than 2 times per month, all complaints to be investigated and replied with 12 hours.
· Customer's ratio of satisfaction of the tools to be over 98%.
· Customer complaints to be less than 2 times per month, all complaints to be investigated and replied with 12 hours.
· Customer's ratio of satisfaction of the tools to be over 98%.
